The Business Advisory Blog

The Business Advisory Blog

Insight, news and updates from Alliott NZ Chartered Accountants, Auckland New Zealand. The views expressed here are the views of the author and should be discussed in further detail should an article be relevant to your individual circumstances.

While every effort has been made to provide valuable, useful information in this publication, this firm and any related suppliers or associated companies accept no responsibility or any form of liability from reliance upon or use of its contents. Any suggestions should be considered carefully within your own particular circumstances, as they are intended as general information only.

Vanessa Williams
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There are 101 Things To Do in Any Business, But Which are the 97 You SHOULDN’T Do?

Most business owners are motivated by goals. They may not have clarity on what those goals are because they have not set aside time to think about it, document or consider the relative importance of various goals.

success failure sign-403Our process begins by asking you to consider how important the following goals are to you in a specific timeframe:


More revenue can help stabilise your business, attract bigger customers, attract capable employees, grow the reputation / status, lead to bigger profits and make your business more interesting to acquirers.


Profit can be distributed to owners and paid in bonuses to the team. It can also be reinvested into your business to generate growth.


This refers to your efficiency. If you are maximising the use of your resources, then your capacity is perfect. If your team could produce more, your capacity can be improved.


Your reason for being in business may be somewhat driven by a goal to contribute or give back to your community (employees, their families, other stakeholders, charitable recipients, etc) or leave a legacy.


Some owners are unhappy because they want to work less (and do other things). Others are unhappy because they want to do different things in the business (e.g. focus more on client management and less on administration).


You may consider a (partial) change in ownership of your business, e.g. selling to a third-party investor, a management buy-out, transferring ownership to a family member, liquidating the business.

It is rarely just one goal that is important. You can see from the above that goals are often interrelated. We take the approach of allocating 100 ‘chips’ across the six goals so that you can rank them in order of importance and then developing a plan that makes sense for you.

The next step is to assess the current strengths and weaknesses of your business to gain an understanding of your business competencies across five key areas:

  1. Attract customers
  2. Manager customers
  3. Develop teams
  4. Optimise processes
  5. Innovate products and services

Within those five business areas, there is a range of projects that you could work on at any point in time to build on your strengths or mitigate your weaknesses. To determine which of those projects make the most sense, we start by rating your current business competence in each one by allocating a score of 1 through 7. In this case, a 7 says ‘We’re brilliant!!’ and 1 says, ‘Oh dear, we need to look seriously at this!’

Of course, 1 and 7 are often the outliers and there is skill involved in delineating between various projects that might be rated 3 or 4. That’s why a session facilitated by Alliotts could help you to ensure you get the ratings right.

Once the assessment of competences is complete, we create a prioritised project plan with associated timelines and projects. The projects listed are the ones that will have the highest likelihood of moving your business towards its stated goals.

If you would like an initial discussion around your business planning, please get in touch and one of our business advisors will schedule a time with you.
Alliott NZ in Auckland is proud to be a foundation client of Panalitix. Read more here

Topics: balance community customer experience efficiency Innovation processes profits revenue drivers success succession team