If you want to build a great business, you need to set challenging goals and engage in calculated risks. To be more effective, you should set specific, measurable, audacious yet realistic, and time-bound goals. Learn a better approach to planning and setting business goals.

Worldwide Board Member and EMEA Chair Giorgio Marcolongo explains what motivates him, the best career advice he ever received and, just as importantly, what he does when he's not working.

With steady change and competition, business owners are facing more and more challenges as they look to hire. With the right resources and proper processes, read how this struggle can be avoided.

The team at Alliotts is delighted to announce that we've attained Xero Platinum Partner status. Find out what 'going Platinum' means for our clients.

What can we business owners learn from America's military fighter pilots? Read on to find out about this extraordinary training session at the Alliott Group Worldwide Conference in Vancouver.

Our article focuses on the importance of developing and implementing a strong customer management program, covering the power of effective customer communication.

Many business owners find the notion of creating a customer management plan daunting. We suggest working with someone who has helped other business owners through the process. Find out how.

There is nothing more powerful than emphasising the role your team plays in building a great business. If you want to build a successful business, invest your time, energy and resources in building a strong team.

Millennials are ready to take on the world. How do we lead the new breed of employee effectively?

Their parents and teachers told them they can do it - they can. Encourage - don't squash them or contain them.

Who really can afford the costs of making a hiring mistake these days, as well as the costs of separating mistakes from your business? The answer lies in extending your recruitment process and making it more reliable and accurate.

Alliotts are a Finalist in the Best Small / Medium Business of the Year (non-retail) category at this year’s Newmarket Business Awards in Auckland.

As team engagement continues to grow and challenge managers, mastering the concept of it has become more and more of a primary focus within the business industry. Learn and understand these eight pointers to effectively improve your team engagement.

As your business grows and you add people, how do you keep everyone focused and heading in the right direction?

Xero's Trent Innes shares 'Five Lessons Learned'.

If you assess cultural fit throughout your recruitment process, you will ensure you hire people who will become fantastic in their new roles.  This will certainly help drive long-term growth and success for your business.

Just how widespread is CV Cheating and what can you do about it?

Most businesses are built by default – not by design.

Very few businesses start ‘with the end in mind’ and design it from the ground up. Most businesses grow by default with people, systems, culture, clients, numbers, habits and attitudes.

Trying to garner customer loyalty without paying attention to team loyalty will get you the same results as bungee jumping without the bungee.

To quote Henry Ford, “Business must be run at a profit… else it will die. But when anyone tries to run a business solely for profit… then also the business must die, for it no longer has a reason for existence.”

It’s great if every customer walks away from your business with a smile. But it’s not enough. They have to be compelled to come back for more.

There is a saying that your biggest market is the one you currently have - most of your sales are likely to be repeat business from existing customers. The reason these customers keep coming back may be partly about what you sell, but chances are that customer service plays a big part. The people you employ can greatly affect the business you do.

You can guide your team to greatness. Here are a few simple steps.